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  1. Android users may occasionally see an error on their device saying “unfortunately contacts has stopped.” This error usually happens when they are about ready to receive a call or open their phone app, though it could also happen at other times. While it’s largely been identified as a problem with its cache, there may be other reasons why it is happening. Some reports say it’s likely to happen after downloading a system update. How to fix unfortunately contacts has stopped on android Phone: Clear contacts cache Some users have reported success by clearing their contacts cache. Here is how to do it. Step 1: Go to Settings>Application Manager or Applications. Step 2: Select All tab. Step 3: Tap on Contacts. Step 4: In your app settings, tap on Clear Cache then Clear Data. This will clear your call log, not your contacts. Did that work? If not, try this next step. Change date format It’s not known why, but the date format can cause your Contacts app to fail. Here is what to do to fix it. Step 1: Go to Settings then Date and Time. Step 2: Change the format for “24h” Step 3: Reboot your phone and check the Contacts app to see if you still get the error. Disable Google+ app Another reported fix is to uninstall the Google + app or its updates. If it came pre-installed, uninstall the updates and disable auto update in your Play Store app. Step 1: Go to Settings>Application Manager>All. Step 2: Tap on the Google + app. Step 3: Click on disable. If you use the app often, another solution is to clear the cache or uninstall updates. Step 1: Go to Settings>Application Manager>All. Step 2: Tap on the Google + app. Step 3: Tap on Clear Cache or Uninstall Updates. Another reported solution is to uncheck the “Keep Contacts Up to Date” in Google + Step 1: Open the app and check in. Step 2: Open Settings. Step 3: Tap on your name. Step 4: Tap on Contacts. Step 5: Uncheck the Keep Contacts Up to Date option. Factory reset your Android phone An often named last resort is to factory reset your Android phone. Just a note of caution first. This means to return your smartphone to what it was like when you got it. Make sure to back up files before you proceed. Step 1: Go to Settings. Step 2: Tap on Backup and Reset. Step 3: Tap on Factory Data Reset>Reset Device>Erase Everything. Once done, restore your phone from the latest backup. Hopefully one of these solutions solved your problem with your contacts. It not you may want to consider contacting Google support.

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